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Complaints, claims and appeals

Complaints, claims and appeals

Anyone has the right to submit complaints, claims and suggestions about the functioning of the AQUIB, or about the treatment or service received. The form of presentation may be through:

Any document on paper, without any special format or using the format enabled by the Agency (PE04R5) for this purpose, which may be presented at the Agency's premises or sent by post or by email.

Telephone inquiry


Verbally at the Agency's premises


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